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At Sanford Health Plan, we vow to keep any information that we collect via our web site confidential. This includes your name, address, email address and other information that you disclose. The data you provide us is used to process the services in which you have requested and is only accessed by authorized personnel. The use of information we collect by the web site includes but is not limited to:

  • Communications describing the providers participating in Sanford Health Plan’s health plan network.
  • Communications describing the products and services, and payment for products or services, provided by or included in a plan of benefits.
  • Communications regarding health-related products and services that are available only to Sanford Health Plan, that add value to, but are not part of, the plan of benefits, including communications regarding wellness programs or disease management programs which are available without additional charge to members.

We will not send you email correspondence about Sanford Health Plan, including newsletters and other communication, unless you have specifically requested that information.

We will notify you of whether the information you are providing is being submitted through a secure or unsecured site. (When you come across a web page that is secured, your browser will likely display a “closed lock” or other symbol to inform you that SSL has been enabled. The web address should also now start with “https://” rather than “http://”. In a nutshell, SSL allows a secure connection between your web browser and a web server. This secure information “tunnel” is being widely adopted by numerous companies for client services. From credit card purchases to online banking transactions.)

Sending an email directly to an email address that is found on our web site is not considered secure. Members or visitors concerned about the security of email communications to the Health Plan are advised to communicate via telephone to our Member Services Department. Member Services Representatives can be reached Monday through Friday between the hours of 8 am to 5 pm CST at (605) 328-6800, toll free at (800) 752-5863, or TTY: 711.

The information that is gathered through our web site is not shared with any entities outside of Sanford Health Plan, unless you have specifically authorized us to share that information or if law requires it.

Please note that additional web sites are linked through our web site as a convenience for our users. Sanford Health is not responsible for the privacy practices on other sites and when you leave our web site, we encourage you to be aware and read the privacy statements of those sites to ensure your privacy and confidentiality.

By using our web site, you consent to the collection and use of your information by Sanford Health as detailed in our Website Privacy Statement. If we ever make changes to our Website Privacy Statement, we will post any changes on this page so that you are constantly aware of the information we collect and the ways in which we use it.

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